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Right of revocation

Right of withdrawal

Normally you have the right to cancel your order within fourteen days without giving reasons. The cancellation period is fourteen days from the date of the purchase. Important: As this is an electronic service that begins within a short time of receipt of payment and cannot be revoked, the following applies: At the end of the ordering process, the customer expressly agrees to the execution of the order before the expiry of the revocation period. He acknowledges that the right of withdrawal expires at the beginning of the execution of the order. In order to exercise your right of cancellation, you must send us (socialgeiz.de, info@socialgeiz.de) a clear declaration by e-mail with your decision to cancel your order. In order to comply with the cancellation period, it is sufficient if you send us the declaration before the expiry of the cancellation period and before executing the order.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

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Download the sample revocation form (PDF)

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